Business Studies - Client Relations

Business Studies - Client Relations

Program Code
BSCR
Credential
Certificate
Campus
ONLINE

Program requirements

  • 6 Mandatory Courses

Program Description

This program provides students with exposure to strategies and techniques that will help them to solidify and enhance their customer relations skills and build positive, lasting relationships with them. The program prepares graduates to build teams of staff dedicated to excellent service delivery, to identify, mitigate and avoid confrontational situations with internal and external customers, and to create and promote a culture of service excellence within an organization.

Program course requirements
Course Title Course Code Equivalents Mandatory
Client Service Teams (ODE) BUSI1017   Mandatory
Corporate Service Culture(ODE) BUSI1016   Mandatory
Customer Relations (ODE) BUSI1015   Mandatory
Ethical Issues in Bus. (ODE) ETHC1001   Mandatory
Fostering Client Loyalty (ODE) BUSI1018   Mandatory
Management Principles (ODE) MGMT2024   Mandatory