OFFICE ADMINISTRATION - MEDICAL
Program Outline
Major: OFAM
Length: 2 Years
Delivery: 4 Semesters
Credential: Ontario College Diploma
Effective: 2011-2012
Location: Barrie
Start: Fall + Winter
Description
This program prepares graduates to assume responsibility for assisting in medical and health-related offices. The positions may include assisting medical practitioners to keep the office operating effectively, or assisting in the many offices or departments of hospitals or health care facilities.
Industry trends and requirements are continually monitored to ensure curriculum remains current and relevant.
Students in the Office Administration - Medical Program are offered the opportunity for office experience within the community.
Career Opportunities
Graduates from this program generally find employment in medical practitioners' offices, nursing care facilities, and hospitals. However, there are also career opportunities with drug companies, provincial and federal governments, medical services in industry, clinics, alternative medical practices such as naturopathy, homeopathy, acupuncture, shiatsu, and other areas of health services as well as general offices.
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- apply management and organizational skills to facilitate the completion of tasks and meet deadlines in the workplace;
- assess, establish, organize, process, maintain and respond to electronic and paper communications/records to facilitate the flow of information;
- apply a variety of mathematical and estimating techniques accurately for general business documentation;
- produce accurate financial and billing records for the medical environment within a specified time frame by compiling information and using appropriate software;
- use effective communication, problem-solving and interpersonal skills to assist with the completion of individual and team tasks and promote the image of the organization;
- manage projects by locating, analyzing, organizing, and summarizing information using appropriate resources and technology;
- communicate clearly, concisely, and correctly in the form that fulfils the purpose and meets the needs of audiences;
- use critical thinking and problem-solving skills in a multi-tasking environment;
- participate in society as an informed and understanding citizen pursuing an enriched personal life and professional growth through self-directed career planning and life-long learning;
- be aware of cultural and ethical issues that may arise in any business environment;
- understand fully the concepts of commonly used business computer applications such as word processing, desktop publishing/graphics, spreadsheets, databases, presentations, groupware, E-mail, and Internet;
- organize meetings, conferences, special events, and travel including the preparation of related documentation;
- research, develop, and present reports substantiating the selection of resources or services for the workplace using written and oral presentation techniques and appropriate technology;
- use medical terminology and apply transcription, and language skills to produce accurate medical correspondence and reports by a specified deadline, using computer technology;
- troubleshoot, diagnose and solve basic hardware/software problems.
Program Progression
Sem 1 - Fall 2011
Sem 2 - Winter 2012
SEm 3 - Fall 2012
Sem 4 - Winter 2013
Admission Requirements
Applicants following the OSS curriculum must have an Ontario Secondary School Diploma (OSSD - 30 credits) or equivalent. OSS applicants must also have Grade 12 English (C) or (U) (ENG4C, ENG4U). Also recommended: Mathematics: Any Grade 12 College Mathematics (MAP 4C or MCT 4C), or any Grade 12 University Mathematics.
Applicants who are 19 years of age or over by the first day of classes, and who lack the academic entrance qualifications, may be considered for entrance to an appropriate post-secondary diploma or certificate program as mature applicants. Each applicant will be considered on an individual basis and acceptance will be determined by counselling, Communication Placement Assessment (CPA), previous post-secondary education and evaluation of experience. Some programs also have specific prerequisite requirements that must be met prior to admission. Mature applicants must meet all program specific prerequisites. Those applying as mature students and having no documentation of Grade 12 education must supply, if required, proof of age, such as a copy of an official birth certificate or driver's licence. Refer to Sections 2.5 and 2.6 of the Academic Calendar for further details.
Graduation Requirements
19 Mandatory Courses
2 Communications Courses
3 General Education Courses
Graduation Eligibility
To graduate from this program, the passing weighted average for promotion through each semester, from year to year and to graduate is 60%. Additionally, a student must attain a minimum of 50% or a letter grade of P (Pass) or S (Satisfactory) in each course in each semester.
Mandatory
COMP1012 Computer Business Documentation
COMP1013 Advanced Computer Business Documentation
COMP1048 Introduction to Keyboarding
COMP2026 Integrated Office Simulations
COMP2027 Computerized Administrative Simulations
MATH1004 Business Math for the Office Professional
OFAD1001 Office Procedures and Strategies
OFAD1003 Multi-Media Language Processing
OFAD1006 Introduction to Medical Office Administration
OFAD1007 Spreadsheet and Presentation Applications
OFAD1008 Word Processing and Database Applications
OFAD2000 Anatomy for the Medical Office 1
OFAD2001 Medical Language Transcription 1
OFAD2002 Medical Office Documentation
OFAD2004 Medical Language Transcription 2
OFAD2005 Medical Office Procedures
OFAD2006 Anatomy for the Medical Office 2
OFAD2014 Bookkeeping for the Office Professional
OFAD2015 Administrative Support and Records Management
The descriptions that follow provide brief outlines of the courses. Please note that some courses have prerequisite and/or corequisite requirements not shown here, that need to be met in order to enroll in the course. You will be advised of any requisite requirements during the registration process, or you can contact the academic area for further details.
Communications
COMM1001 Communications at Work
Plus one addition communications to be selected from College list
(Note: this is in addition to any mandatory communications listed for the program)
General Education Courses
To be selected from College list
COURSE DESCRIPTIONS
COMM1001 Communications at Work 42.0 Hours
Students develop their communication skills for the workplace. Using available technology, they research, write and edit work-related correspondence and short reports, individually and collaboratively. With audio-visual support, they prepare and deliver professional presentations that have vocational emphasis. In addition, students complete other communication tasks specific to their vocational areas.
COMP1012 Computer Business Documentation 42.0 Hours
This course is designed to develop skills in word processing and document design and formatting. Emphasis is placed on accuracy and efficiency. Keyboarding skill using the correct touch technique is highly recommended. This course is eligible for Prior Learning Assessment.
COMP1013 Advanced Computer Business Documentation 42.0 Hours
This course provides further development of touch keyboarding techniques as well as advanced skills in business formatting and documentation. Emphasis is placed on the efficient production of business applications, using advanced features of current word processing software. The minimum keyboarding speed in this course is 45 net words per minute. This course is eligible for Prior Learning Assessment.
COMP1048 Introduction to Keyboarding 42.0 Hours
This course is designed to build proficient keyboarding skills, including using correct touch technique. Emphasis is placed on accuracy and efficiency. This course is eligible for Prior Learning Assessment.
COMP2026 Integrated Office Simulations 42.0 Hours
This course provides the opportunity to work in a team and independently in order to organize and produce multi-task projects. Emphasis will be placed on self-directed research to assess the most appropriate software and software functions in order to complete a job. The minimum keyboarding speed for this course is 50 net words per minute. This course is eligible for Prior Learning Assessment.
COMP2027 Computerized Administrative Simulations 42.0 Hours
This course provides the student with integrated administrative simulations designed to build skills in the areas of information management, computer software, problem solving, decision making, communications, and teamwork. Simulation projects are based on actual office situations that utilize the skills necessary to perform in today's workplace. The minimum keyboarding speed in this course is 60 net words per minute. This course is eligible for Prior Learning Assessment
MATH1004 Business Math for the Office Professional 42.0 Hours
This course introduces students to the mathematical concepts and formulas commonly used by office administrators in a business environment. The course is eligible for Prior Learning Assessment.
OFAD1001 Office Procedures and Strategies 42.0 Hours
This course introduces current office procedures necessary to perform administrative support functions as well as an opportunity to develop learning strategies that will prepare the student to confront academic, personal and career challenges. A combination of practical tasks and processes provides a solid foundation for those entering administrative careers. This course is eligible for Prior Learning Assessment.
OFAD1003 Multi-Media Language Processing 42.0 Hours
This course provides the development of skills needed to transcribe a variety of dictated material to mailable office standards within prescribed time limits using digital transcribers, CD ROMs, and current word processing software. Business vocabulary from a variety of employment areas is introduced. Grammar rules, spelling, keyboarding, and language skills are integral components of this course. This course is eligible for Prior Learning Assessment.
OFAD1006 Introduction to Medical Office Administration 42.0 Hours
This introductory course consists of learning medical terminology necessary to equip the student with the required vocabulary to prepare a variety of dictated medical correspondence to mailable standards. Ethical and cultural issues relating to the medical environment are discussed and students do literary and internet research to prepare presentations related to cultural issues. This course is eligible for Prior Learning Assessment.
OFAD1007 Spreadsheet and Presentation Applications 42.0 Hours
This course provides the development of spreadsheet and presentation design skills. Students will learn how to organize, calculate, manipulate and use graph data. A variety of financial functions and formula entries will be explored including IF analysis. Learners will work with multiple worksheets and workbooks. Students will use presentation software to prepare professional looking presentations. This course is eligible for Prior Learning Assessment.
OFAD1008 Word Processing and Database Applications 42.0 Hours
This course is designed for the development of word processing and database skills. Students will use word processing software to create, enhance, and format documents. Using database software, students will plan, create, update and maintain database structures. This course is eligible for Prior Learning Assessment.
OFAD2000 Anatomy for the Medical Office 1 42.0 Hours
This course is designed to develop skills in medical terminology by presenting definitions and spelling of medical and scientific terms and analyzing those terms. Anatomy and physiology are studied in relation to the structure and function of the body and the interaction in maintaining homeostasis. This course is eligible for Prior Learning Assessment.
OFAD2001 Medical Language Transcription 1 42.0 Hours
This course provides students with comprehensive training in medical transcription. Medical terms and vocabulary are used in the transcription of medical reports. Emphasis is placed on medical language skills, set up of medical reports, and upgrading of transcription skills. This course is eligible for Prior Learning Assessment.
OFAD2002 Medical Office Documentation 42.0 Hours
This course provides students with training in medical office dictation. Students will transcribe a variety of letters and correspondence customary to a medical office environment using various modes of dictation. Students will begin to create routine business correspondence from both oral and written instructions. Spelling, grammar, and medical terminology form a vital part of this course. This course is eligible for Prior Learning Assessment.
OFAD2004 Medical Language Transcription 2 42.0 Hours
This course further develops medical language and transcription skills. It includes medical dictation heavily weighted with medical terminology in the form of medical reports. Emphasis is placed on medical language skills, set up of medical reports and upgrading of transcription skills. This course is eligible for Prior Learning Assessment.
OFAD2005 Medical Office Procedures 42.0 Hours
This course familiarizes the student with the procedures of a medical office environment and provides the student with a working knowledge of records, filing, appointments, and health claims, using A & L Medical Systems. This course is eligible for Prior Learning Assessment.
OFAD2006 Anatomy-Medical Office 2 42.0 Hours
This course is designed to continue to develop skills in medical terminology by presenting definitions and spelling of medical and scientific terms and analyzing those terms. Anatomy and physiology are studied as they relate to the structure and function of the body and the interaction in maintaining homeostasis.
OFAD2014 Bookkeeping for the Office Professional 42.0 Hours
This is an introductory course in bookkeeping procedures common to office administrators. An introduction to business transaction analysis and accounting procedures are required to provide an understanding of the role of the office administrator in the accounting process. The use of special journals and spreadsheets will play a major role, along with government remittance form preparation. This course is eligible for Prior Learning Assessment.
OFAD2015 Administrative Support and Records Management 42.0 Hours
This course provides the further development of progressive business practices necessary for entry into today's workplace. Emphasis is placed on business travel; international customs; meetings and conferences; reference resources; office communication; and records management, both paper based and electronic. Students will develop team-building skills, exercise critical-thinking and problem-solving skills, and participate in constructive classroom interaction. This course is eligible for Prior Learning Assessment.
Adults with significant life and work experience may receive credits toward a college certificate or diploma program through an assessment process.
More information about Prior Learning Assessment and Recognition (PLAR)
NOTE: Information contained in College documents respecting programs is correct at the time of publication. Academic content of programs and courses is revised on an ongoing basis to ensure relevance to changing educational objectives and employment market needs. The college reserves the right to add or delete programs, options, courses, timetables or campus locations subject to sufficient enrolment, and the availability of courses.
Last Update: October 31, 2011.